Terms & Conditions

PREGNANCY POLICY

Pregnant women are only allowed to sail if pregnant for 24 completed weeks or less at time of cruise disembarkation. All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high-risk. The letter must also include the estimated date of delivery (EDD).

DINING OPTIONS:

Your Time Dining No reservations required. Dine in the main dining room anytime between 5:45 p.m. and 9:30 p.m. Guests are usually seated within 20 minutes on a first-come, first-serve basis, depending on party size. Parties of 10 or more may need to be accommodated at different tables. 

If you prefer to eat early (6:00pm), choose the Early dining option when booking your cruise. If your appetite doesn't get going until later in the evening (8:15 pm), then our Late dining is perfect for you. Either way, we'll have your table waiting.

TRIP CANCELLATION:
Reservations will be held until 30 minutes prior to departure. No refunds will be made in the event of “no shows”, unused tickets, lost tickets, interruptions, partially used tickets, or cancellations received late or after the start of the cruise. Carnival strongly recommends the purchase of trip cancellation insurance . Cancellation charges for individual bookings will be assessed as listed below. For cancellation charges related to group bookings, partial ship charters or full ship charters refer to your charter contract or group booking agreement for terms and conditions.  

REFUNDS:

Refund requests must be in writing and accompanied by all travel documents issued.  Refund processing time is approximately four (4) to six (6) weeks after sailing.  Credit card refunds must be refunded to the card originally used.  A $25 administrative fund will be kept.

INSURANCE:

Insurance is highly recommended and may be purchased at time of booking. Insurance will cover for cancellations caused by unforeseen circumstances. If insurance is bought within 10 days of initial deposit all pre-existing illnesses are covered.  Insurance is calculated on total amount of the cruise and age.  Insurance will be offered with booking confirmation.  A form will be sent accepting or rejecting the insurance.  Insurance will not be added until the form in received by the agent.

Full insurance payment would be needed within 10 days of deposit to cover pre-existing conditions.  Insurance is purchased separately. 

NAME CORRECTIONS:

Verify names and information on your initial confirmation.  Name substitutions are not permitted without the approval of Cruise Line.  Name substitutions are considered reservation cancellations.  Provided that cruise lines approves a name substitution, it will be assessed a cancellation fee according to the “Cancellation Information”, if it is made within the applicable relevant period.  If a name change is made to modify the spelling of an existing passenger, that requires reprinting of documents, a service fee of $50 per person mayl be assessed for each such change.

CABIN ASSIGNMENT:

Cabin assignments require a  full deposit.   Cabins will be assigned when full deposit is received and will be subject to availability.  If cabin location is important, making full deposit ASAP, will help you get the cabin you desire.  Should deposit be made and there is not a cabin assignment available, the cruise lines will make the cabin assignment prior to sailing. 

It is very important to understand that by confirming a request for space, as opposed to a request for a cabin assignment, which is described above, the cruise lines guarantees confirmation by category, not by cabin location.  THE CRUISE LINES RESERVES THE RIGHT TO RECLAIM SPACE WITHOUT NAMES AND CONFIRMING CABIN DEPOSITS (“UNSOLD SPACE”) AND ALL GROUP ALLOTMENTS AT ANY TIME.

PROOF OF CITIZENSHIP:

Proof of Citizenship: Proof of citizenship is required for all passengers. A driver’s license is NOT proof of citizenship. Either an original or certified birth certificate or a passport is required to embark. A passport is required for International air and therefore is the preferred proof of citizenship by Cruise Planners.  Cruise Planners is not responsible for any passenger without correct documentation for boarding.  Cruise Planners is not responsible if someone misses the ship and is unable to get on a flight to catch up with the ship without a passport.